OUR TERMS AND CONDITIONS
By making a reservation with us, you automatically agree to the following terms and conditions. We kindly ask that you review them thoroughly before booking.
DIETARY RESTRICTIONS & ALLERGIES
At Savage, we serve an extensive tasting menu involving numerous ingredients, complex preparations and multiple stages of service. While we always do our best to accommodate dietary requirements, the nature of our menu and kitchen means that certain restrictions cannot be safely accommodated.
Unfortunately, we are unable to offer vegan menus or accommodate guests with egg allergies, milk protein allergies, coeliac disease, or combinations of multiple dietary restrictions.
Vegetarian and pescatarian menus are available with prior notice. We may also be able to accommodate lactose intolerance, gluten intolerance (excluding coeliac disease) and certain other dietary requirements, subject to confirmation from our team.
Cross-contamination and allergen risks
Due to the complexity of our menu and the wide range of ingredients handled in our kitchen, there is always a risk of unintended cross-contamination, even when specific allergens are excluded from a dish.
Although our team follows strict procedures and takes precautions to minimise this risk, we cannot guarantee that any dish will be entirely free from traces of allergens. Complete avoidance of cross-contamination cannot be assured throughout preparation and service.
We therefore ask guests with food allergies to carefully consider these limitations before making a reservation. If your allergy requires the complete absence of even trace amounts of an allergen, we may unfortunately be unable to accommodate you.
Dietary requests
Please inform us of any allergies or dietary requirements before making your reservation, and no later than 12 hours before your visit. All dietary adaptations must be confirmed by our team in advance.
For questions regarding dietary restrictions, please contact us at booking@restaurantsavage.no.
CANCELATIONS
If you need to cancel your reservation, please notify us at least 48 hours in advance. For parties larger than 6 guests, cancellations must be made at least 72 hours prior to your reservation to avoid a no-show fee.
Cancellations can only be made via the link in your confirmation email or by email.
We do not process cancellations over the phone.
PRIVATE EVENTS CANCELATIONS
For private events and exclusive restaurant bookings, cancellations must be made at least 3 weeks prior to the scheduled date. Cancellations made later than this will incur a fee of NOK 2500 per person. Private events cancellations made less than one week prior to the event will be charged 100% of the agreed amount.
NO SHOW POLICY
A valid credit card is required to secure your reservation.
In the event of a late cancellation or no-show, the restaurant reserves the right to charge a no-show fee of NOK 2500 per guest.
For bookings that have not been secured with a credit card, the no-show fee will be invoiced to the individual or organization responsible for the booking.
Please note that all sales are final, and we do not issue refunds.
If you have any questions or need further assistance, please do not hesitate to contact us at booking@restaurantsavage.no